FAQ / Info

Image quality

> File Compression & format
All image are 300 dpi. When you purchase images from Pixcrew.net, it will be delivered to you in a compressed format(JPEG, ZIP). After you save the file in an uncompressed format, it will expand to the listed size. We offer our images in JPEG. When using JPEG images no image degradation is noticeable after a single compression/decompression cycle. However, further compression(s) to and from the JPEG format will degrade the image quality to an extent that eventually it will become visible. To retain maximum quality in these images simply avoid re-saving the image in JPEG format and use uncompressed formats such as TIFF or EPS or a loss-less compression format such as TIFF with LZW compression.
For logo, illustration the file will be a "zip" file, with inside an "EPS" version.
To know if it is a vector version, see the file description.

If you need a different size, format or have any question about format and/or please contact us.

Searching

> We have endeavored to create an easy to search database for our growing collection of images. As you can see there are numerous categories to browse. You can also enter keywords in the search box to narrow your choices. We have embedded keywords into all the image collections to respond to more selected searches. The scope of your search results will be determined by your selection of keywords.

> Quick Search - By default the system uses “Match at least one keyword” for the quick search function. If you input “beautiful sunset” (without the quotes) into the quick search field, then the search function will return results for any media that contain either “beautiful” OR “sunset” in its properties.

The system supports the “AND” and “NOT” operands in the quick search function by the use of the plus sign (+) and minus sign (-) respectively in front of the keywords.

• If you input “beautiful +sunset” (without the quotes) into the search field, the system will only return results for any media that contain both keywords “beautiful” AND “sunset” in its properties.

• If you input “beautiful –sunset” (without the quotes) into the search field, the system will return results for any media that contain the keyword “beautiful”, but this media can't contain the keyword “sunset” in its properties.

• Note: There must not any spaces between the second keyword and the input operands (+), (-) keywords.

> Advanced Search  - The advanced search function doesn’t use the same algorithms as above. It offers options allowing you to choose which operand you want to use for your searches.

There are three options available.

• Match at least one keyword
  The system will return results for any media that contain either one of the input keywords in its properties.

• Match all keywords
  The system will only return results for any media that contain all input keywords in its properties.

• Match exact phrase
  The system will only return results for any media that contains the exact input keyword phrase in its properties.

The Lightbox

> The Lightbox is YOUR collection of images. You may add up to 30 images to your lightbox. If you wish to purchase an image that is in your lightbox, click on the thumbnail to view the enlarged image. Select the items that you want to purchase and click on the "add to cart" button.

Buy: credits, product package, subscription

> We offer 3 types of products that you can choose from.

• Duration Subscription
  Subscribing to this subscription type will allow you to purchase any media that are available for this subscription prior to its expiration date.  The expiration date is calculated based on the date that you subscribe.

• Credit Subscription
  Subscribing to this subscription type will allow you to purchase any media that are available. If its credit cost is less than or equal to your remaining credits. The subscription credits are deducted from you account each time you use it for your purchase.

• Package Subscription
  Subscribing to this subscription type will allow you to purchase any media that are available for this subscription. You can only use this subscription for a one time purchase. We only allow you to checkout your order when the subscribed package contents and your current shopping cart contents are an exact match.

> Select the subscription type as desired and click on the Continue button to complete the purchase. Once the order is completed the subscription will display in the Payment Method section, which will allow you to select it as a payment method for your purchases.

My Account

> This page shows your order history and also allows you to download any instant download orders.